Rates

  • Per Project rates:  Such as phone system installation, web access, server storage, or training.
  • Hourly rates;  Such as drop in issues, PC setups, or System outages
  • Contract rates:  to handle updates/patches, back ups, system health reviews, or specific hours for on-site support
  • Hours are recorded from the time in the door to the exit, in 5 minute increments.  In most cases, travel is not a charged.

Response Time

We can often respond to your needs in 24 hours or less.  If the need is critical to your revenue, we will respond ASAP.  Every effort is made to respond to a text or phone call in less than 1 hour.

Service Areas

From north Silicon valley to the south.  With current clients in:  Hayward, Fremont, San Mateo, San Jose, Santa Clara, and Hollister.  Supporting remote sites in New York, Boston, and Austin.

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When Experience saves money

We look more at the bigger picture when solving the smaller issues.  Looking for root causes to prevent the next issue and therefore save time and money in the future.  We understand the cost of running a business and what it means when your employees are not able to take full advantage of IT systems when problems happen.

Give us an E-mail or Call

We can stop by your office, review your needs, and help you with the path to how and where you would like to go.

We can help you focus on your customers instead of your IT issues.

408-313-5301